This program is designed to prepare students to provide computer support services including installation and management of operating systems, installation and configuration of computer components and peripheral devices, assistance in word processing, spreadsheet, database and presentation software problems, network installation, configuration and support, and troubleshooting problems with PC hardware, software, and security.
Program Required Courses
Minimum Credits: 18.00
BUS 103 Business Computer Applications 3-3-1 (Lecture/Standard Lab) This introductory course demonstrates how a computer operates and its common uses, using laboratory assignments utilizing spreadsheets, database management, word processing, and presentation software demonstrating end-user competency. Both internal and external networking will be utilized through applications, e-mail, and Internet assignments.
BUS 103
Business Computer Applications
3
CIS 110 PC Operating Systems 3-3-0 (Lecture/Discussion)/3-0-0 (Web) This course provides hands-on projects that advance students' proficiency in managing, maintaining and configuring current PC operating systems. This course prepares students to support users in a business or home environment. Prerequisites: CIS 100 or BUS 103.
CIS 110
PC Operating Systems
3
CIS 115 PC Hardware & Software Support 3-2-3 (Lecture/Standard Lab)/3-0-0 (Web) This course introduces computer hardware and operating systems, covering skills such as installation, building, upgrading, repairing, configuring, troubleshooting, optimizing, diagnosing, and preventive maintenance with additional elements of security and soft skills. The objects of the CompTIA A+ Essentials and IT Technician objectives will be covered. Prerequisites: BUS 103.
CIS 115
PC Hardware & Software Support
3
CIS 221 Networking Essentials 3-3-0 (Lecture/Discussion)/3-0-0 (Web) This class will ensure that students know the layers of the OSI model, can describe the features and functions of network components and have skills needed to install, configure, and troubleshoot basic networking hardware peripherals and protocols. A typical student should have A+ certification or equivalent knowledge, but A+ certification is not required. Successful completion of the course means that the student possesses the knowledge needed to configure and operate a variety of networking products. This course covers the objectives of the CompTIA's Network+ Certification and will cover a wide range of vendor and product neutral networking technologies that can also serve as a prerequisite for other vendor-specific IT certifications. Prerequisites: CIS 115.
CIS 221
Networking Essentials
3
CIS 223 LANS with Microsoft NOS 3-2-3 (Lecture/Standard Lab)/3-0-0 (Web) This course introduces a basic understanding of Local Area Networks (LANS) w/Windows Network Operating Systems (NOS). Networking commands and menu utilities are used to gain understanding of network operation. Students study advantages and restrictions of LAN technologies in order to make informed decisions on network construction and installation. Course will cover all objectives of the Windows workstation, and Microsoft Server Tests. Prerequisites: CIS 115 and CIS 221.
CIS 223
LANS with Microsoft NOS
3
CIS 224 Network Security 3-3-0 (Lecture/Discussion)/3-0-0 (Web) This course is geared toward those with a fundamental knowledge of networking who are interested in understanding the field of network security and how the field relates to other areas of Information Technology. The course will prepare readers for further study in specialized security fields and is also intended to serve the needs of individuals seeking to pass the CompTIA Security + Certification Exam. Prerequisites: CIS 221 and CIS 223
Kalamazoo Valley Community College
Texas Township Campus - 6767 West O Avenue, PO Box 4070,
Kalamazoo, MI 49003-4070 -
269-488-4400
Arcadia Commons Campus - 202 North Rose Street, Kalamazoo, MI 49007 - 269-373-7800
