Kalamazoo Valley Community College

PC Support Technician
Certificate of Achievement

Date: 12-APR-11

Effective Term: Fall 2011
This program is designed to prepare students to provide computer support services including installation and management of operating systems, installation and configuration of computer components and peripheral devices, assistance in word processing, spreadsheet, database and presentation software problems, network installation, configuration and support, and troubleshooting problems with PC hardware, software, and security.

Program Required Courses Minimum Credits: 18.00

BUS 103 Business Computer Applications 3
CIS 110 PC Operating Systems 3
CIS 115 PC Hardware & Software Support 3
CIS 221 Networking Essentials 3
CIS 223 LANS with Microsoft NOS 3
CIS 224 Network Security 3

  Minimum Total Credits: 18