50th Anniversary
Help Desk COA

DESK SIDE SUPPORT

Certificate of Achievement

This certificate of achievement is taught in a hands-on environment to prepare students to provide computer support, troubleshooting, and security services for PC hardware and software, and installation and management of operating systems, computer components, and peripheral devices. Students also learn network installation, configuration, and support along with the ability to provide assistance with word processing, spreadsheet, and database and presentation software.

Currently enrolled students should check their Degree Works audit for specific course and program information. Students should also consult with a counselor or advisor for program specific information.

LOG IN TO DEGREE WORKS
Required Classes*
Course
Class
Credits
BUS 103
Business Computer Applications
3-OR-
BUS 106
Basic Excel
1-AND-
BUS 108
Basic Access
1-AND-
BUS 109
Basic Word
1
CIS 110
PC Operating Systems
3
CIS 115
PC Hardware & Software Support
3
CIS 150
Programming Logic
3
CIS 175
DataBase/SQL
3
CIS 221
Introduction to Networks
3
Minimum Total Credits: 18

*It is essential to see a counselor regarding your program of study to verify course requirements and sequencing. To make an appointment, call 269.488.4100 (TTC) or 269.373.7800 (ACC) or 269.548.3205 (BHLC)