50th Anniversary
PC Support Technician

PC SUPPORT TECHNICIAN

Certificate of Achievement

This program is designed to prepare students to provide computer support services including installation and management of operating systems, installation and configuration of computer components and peripheral devices, assistance in word processing, spreadsheet, database and presentation software problems, network installation, configuration and support, and troubleshooting problems with PC hardware, software, and security.

Currently enrolled students should check their Degree Works audit for specific course and program information. Students should also consult with a counselor or advisor for program specific information.

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Required Classes*
Course
Class
Credits
BUS 103
Business Computer Applications
3-OR-
BUS 106
Basic Excel
1-AND-
BUS 108
Basic Access
1-AND-
BUS 109
Basic Word
1
CIS 110
PC Operating Systems
3
CIS 115
PC Hardware & Software Support
3
CIS 221
Introduction to Networks
3
CIS 223
Introduction to MS Servers
3
CIS 224
Network Security
3
Minimum Total Credits: 18

*It is essential to see a counselor regarding your program of study to verify course requirements and sequencing. To make an appointment, call 269.488.4100 (TTC) or 269.373.7800 (ACC) or 269.548.3205 (BHLC)